Service agreements for tradies

Manage ongoing customer relationships professionally. Create agreements, get signatures, schedule work, track events, handle amendments and invoice recurring or per-event billing.

Download on the App Store View pricing

New agreement

Included services, billing model and terms.

What it is

ProperTradie service agreements help tradies manage ongoing service relationships — scheduled maintenance, cleaning, gardening, electrical maintenance, pest control, property maintenance and similar repeat work. Agreements include services, billing models, customer approval with digital signature, scheduled events, amendments and invoicing.

Why tradies need it

Repeat customers expect clear terms for ongoing work. Spreadsheets and verbal arrangements make it hard to track what was included, what changed and what still needs billing.

See it in action

Customer approval

Public link with digital signature.

Scheduled events

Calendar of planned work under an agreement.

Scheduled events

Calendar of planned work under an agreement.

Agreement billing

Monthly, prepaid and per-event billing settings.

Agreement billing

Monthly, prepaid and per-event billing settings.

Create customer service agreements

Set up agreements with included services or entitlements, prepaid or per-event billing, monthly billing with billing days, and agreement start and expiry dates. Share a public link for customer approval.

Digital signature approval

Customers open a secure public link, review the agreement, accept terms, enter their full name and draw their signature. Optional mobile verification is available when you enable it. Signed agreement PDFs contain signature evidence.

Scheduled events and work evidence

Schedule planned work under an agreement. Record completed events with notes and photos. Customers can view agreement activity where appropriate. Turn completed events into invoices with included services and extra work line items.

Download ProperTradie

Download ProperTradie from the App Store and start with a 14-day free trial. 20 ProperCredits included when your company first signs up.

Download on the App Store See how it works

Edit active agreements safely

Edit active and paused agreements. Safely deactivate included services without deleting billing history. Preserve unbilled events. Search and filter agreements from your agreement list and calendar.

Amendments and reapproval

When an active agreement changes, ProperTradie keeps a clear amendment history. Customers can review what changed, acknowledge minor updates or sign again where a material change requires approval — such as pricing, billing model, included services or agreement dates.

Recurring and monthly invoicing

Support prepaid agreements, per-event billing and monthly billing. Prepare draft monthly invoices for review or enable automatic monthly invoice emails when a customer billing email is set.

Frequently asked questions

What types of work suit service agreements?

Scheduled maintenance, gardening, cleaning, electrical maintenance, air-conditioning servicing, pest control, property maintenance, warranty-style entitlements and other ongoing arrangements.

Can customers sign service agreements online?

Yes. Customers approve via a public link with mandatory digital signature. Optional mobile verification is available when you enable it.

Can I edit an active agreement?

Yes. Edit active and paused agreements. Material changes can require customer reapproval and a new signature.

What happens when an agreement changes?

ProperTradie records amendment history. Minor updates may need acknowledgement. Material changes require customer review and may need a new signature.